Improve Workplace Results

Phoenix, AZ (August 27, 2018) –   The Stress & Anger Management Institute, LLC (The SAMI Group) has just announced a new workshop series designed to teach and support busy employees in getting more positive results in their work environments. The program focuses on increasing emotional intelligence and managing stress to increase productivity. The goal is to eliminate the distraction of misunderstandings, provide the tools for effective communications and emphasize personal accountability.

This workshop includes an assessment to measure the participant’s current ability to function in effective communications, monthly group Q&A call, and course materials for $297/participant.

“After working with many decision-makers, executives and corporate leaders, I have seen first-hand the need for quick, concise information that can be used immediately to shift focus, increase productivity and enhance morale. When there is an...

The Ten Commandments for Change

• Expect the best.
• Listen before talking; think before acting.
• Get to the point.
• Change what they do, not who they are.
• Model the behavior you desire.
• Adapt your approach to the person.
• Provide for dignity and self-respect.
• Appeal to self-interest.
• Rejoice at success.
• Cut your losses with remorse, not guilt.

The Agreement Frame

“The Agreement Frame” is made up of three phrases you can use in any communication to respect the person you disagree with, maintain rapport, share what you feel is accurate, and yet never resist their opinion in any way. Here are three phrases:

I appreciate and…

I respect, and…

I agree and…

Eight Ways to Deal with Problems

• Assess the situation
• Meet the difficult behavior head-on
• Stay calm and objective
• Be up-front
• Make it a two-way conversation
• Put yourself in their place
• Be flexible
• Be tolerant

Watch Out - Dangerous misconceptions that cause conflict:

People always pay attention when you are...

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