De-Escalation Standard for Mediators
A stress and anger management protocol for the mediation room: spot distress early, set boundaries, and keep every session productive.
Every mediator has faced the moment: a party's voice rises, the room tightens, and the session is suddenly at risk. Most of us were never trained in a consistent way to handle it. The De-Escalation Standard gives you a repeatable protocol for reading distress and anger as they appear, setting boundaries before problems start, and responding the same reliable way every time.
What You Will Learn
- How to read behavioral signals of stress, distress, and anger before they derail a session
- How to set session boundaries up front so parties know what to expect
- Stress and anger management tools you can use in the room: de-escalation language, reframing, structured breaks, and caucus strategy
- How to stay regulated and neutral under pressure
- A one-page protocol and in-session cheat sheet you can use the next day
Why the SAMI Group
The SAMI Group has taught stress and anger management for over 20 years to court-ordered clients and organizations including Boeing, Raytheon, L3 Technologies, and UCLA. Your instructor, Anutza Bellissimo, is an Accredited Mediator and Behavioral-Legal Specialist who built this protocol from practice in both fields. Her thesis: Behavior Is Evidence.
Who This Is For
Mediators in private practice, court-connected and community programs, workplace and family mediation, and organizations that want a consistent standard across their panel.
Format and Details
- Live virtual workshop: [date, time, length]
- Includes protocol one-pager, cheat sheet, workbook, and certificate of completion
- Continuing education: [state only what is confirmed; otherwise "Certificate of completion provided; CE credit availability varies by roster"]
- Investment: [price]
- Group and organizational sessions available on request
