Welcome to The Professional Supervisor program!

In today’s changing workplace, many new supervisors are unsure of their roles and responsibilities.  They have little experience dealing with the challenges of managing work through others.  They haven’t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization’s productivity.

How Your Supervisor Will Benefit:

  • Understand the scope and nature of the supervisory position.
  • New ways to deal with the challenges of the role.
  • Recognize the responsibilities they have as a supervisor, to themselves, to their team and  organization.
  • Identify essential techniques to help them plan and prioritize effectively.
  • Acquire a better understanding of and develop strategies for leadership, team building, communication, and motivation and what part they play in active supervision.

What We Will Cover:

  • Their role as a supervisor
  • The challenges they face and how to deal with them
  •  Finding time to plan
  • Organizing & prioritizing
  • What it means to be a leader
  • Working with their team
  • Communicating with their employees and their manager
  • Their role in employee orientation and training
  • Motivating their team
  • Providing and accepting feedback
  • Resolving conflict
  • Problem-solving

NEXT STEPS